What do I do if I receive goods damaged or broken in transit?
If you do not receive your order in excellent condition or if anything has been harmed or broken, please let us know immediately as we want to rectify the situation to ensure our customer’s satisfaction. If possible, please take a photo of the damaged goods as this helps us to improve the way our products are sent.
What do I do if I wish to return something I purchased?
Purchased goods are returnable within 7 days of receiving the item, provided that the item is unopened and still in its original packaging. To return your product for refund, you will be responsible for your own shipping costs. Shipping costs are non-refundable. You should consider using a trackable shipping service or purchasing shipping insurance for items over $50.
Refunds are dealt with individually, we will notify you of the approval or rejection of your refund. Please allow for a period of up to 14 days for us to process the fund.
* These statements have not been evaluated by the Food & Drug Administration. This product is not intended to diagnose, treat, cure or prevent any disease.